More for you .. more for your customers. Personalisation, for a better shopping experience
Improve loyalty and revenues
Valuable customer data
The challenges for traditional retail are vast, and growing increasingly acute in their nature. Many organisations in the sector. Customer loyalty is still the number one goal for retail operations and the landscape has always been dynamic. Recent research has found that top-performing loyalty programs can boost revenue from customers by 15 to 25 percent annually, by increasing either their buying cycles or purchasing size or both. RETAILCONNECT boosts customer loyalty by interpreting existing customer buying histories, delivering relevant and timely messaging to the customer whilst in-store.
Alongside delivering a truly personalised experience to increase retention and loyalty, RETAILCONNECT will also record and analyse valuable and intrinsic shopping patterns, and purchases, from your High Street Customers. This information can then be used to target specific promotions, discounts and other messaging offers for an improved share of future wallet, increased loyalty and reputation.
How
Works
A Customer enters Store
The App is activated
immediately
interrogates existing Customer history
identifies the Store and pushes a Welcome Greeting to the App
Offers, Vouchers, Promotion messages are sent to the Customer based on Store ID and previous shopping history
Farewell and/or Survey Request messaging is sent to the Customer post shopping experience
